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SUPPORT SOLUTIONS ENGINEER @ META

Muhammad Haris

I build websites that turn visitors into customers.

ABOUT

Your Business Deserves a Website That Works

I build premium, production-ready websites for businesses that need to get online and start converting customers. Every site I deliver is fast, mobile-first, and designed to drive real results — not just look pretty. Backed by a Computing Science degree from the University of Alberta, a Master's in progress at Georgia Tech, and real-world engineering experience at Meta, I bring the same standard of quality that powers billion-user platforms to your business website. Whether you're a local shop, a contractor, or a growing brand — I'll build you a site that earns trust and brings in customers.

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Issues Resolved Monthly
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Players Served
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Organizations Using Features Built
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Projected Sales (Areto Labs)

EXPERIENCE

Where I've Built

Meta

SUPPORT SOLUTIONS ENGINEER • NOV 2024 – PRESENT
  • Resolve 500+ monthly technical issues on Devmate, Meta's internal engineering tool, reducing friction across product workflows
  • Designed a unified analytics dashboard with granular issue categorization, driving measurable workflow optimization across teams
  • Built AI-powered support automations — including auto-ticketing for Kanban boards — saving engineers hours of manual work weekly

RampInteractive

SOFTWARE DEVELOPER • NOV 2023 – PRESENT
  • Redesigned the backend to make certifications and modules interchangeable, securing high-paying clients and retaining 100% of existing ones
  • Built a customized registration system on .NET and SQL Server that streamlined enrollment for 10,000+ players
  • Launched admin reporting features for player notes and statistics, now used by 7,000+ organizations

Solana Labs

SOFTWARE DEVELOPER • 2021
  • Collaborated with Shaquille O'Neal's team to build Astralsnft.io, an NFT platform on the Solana blockchain

Areto Labs

SOFTWARE DEVELOPER INTERN • JAN 2021 – JUN 2021
  • Engineered a GCP and Stripe API-integrated subscription service for a Slack app, attracting 50+ companies and projecting $10M in sales
  • Refined the product's UI through multiple director-level presentations, applying consistency and feedback responsiveness principles

TECH STACK

Tools I Work With

JavaJavaScriptPythonCC++C#React.NETASP.NETjQueryFlaskDjangoExpressHTMLCSSTailwind CSSNode.js JavaJavaScriptPythonCC++C#React.NETASP.NETjQueryFlaskDjangoExpressHTMLCSSTailwind CSSNode.js
AWSGCPDockerTerraformKubernetesCI/CDGitHub ActionsOracle SQLSQL ServerPostgreSQLMongoDBPower BIGitPostman AWSGCPDockerTerraformKubernetesCI/CDGitHub ActionsOracle SQLSQL ServerPostgreSQLMongoDBPower BIGitPostman
Languages
Java JavaScript Python C C++ C#
Frameworks
.NET ASP.NET React Flask Django Express jQuery
Cloud & DevOps
AWS GCP Docker Terraform Kubernetes CI/CD GitHub Actions
Databases
Oracle SQL MS SQL Server PostgreSQL MongoDB
Tools & Analytics
Power BI DAX Git Postman

EDUCATION

Where I've Learned

Georgia Institute of Technology

Master of Science in Computer Science

In Progress

Currently pursuing while working full-time at Meta.

University of Alberta

Bachelor of Computing Science, Mathematics Minor

Graduated Jun 2023

Software Engineering Linear Programming Reinforcement Learning Game AI

CONTACT

Let's Build Something

Have a project in mind or just want to connect? Reach out.

Send a Message